Privacy Policy
This privacy policy (“Policy”) forms a binding contract between you and Algo Speed, including its subsidiaries, group companies and affiliates (“AlgoSpeed”, “we”, “us”, “our”).
AN IMPORTANT NOTICE FOR INDIVIDUALS WITHIN THE EUROPEAN UNION
The General Data Protection Regulation (GDPR) is a regulation in European Union law on data protection and privacy for individuals within the European Union (EU) and the European Economic Area (EEA). The GDPR applies to an organisation if it collects data from EU residents or processes such data. We do not offer our products or services within the EU or the EEA, and we are not involved in collecting or processing data from EU residents. As such, we are not required to conform to the GDPR. While we endeavour to follow good privacy practices generally, we do not actively seek GDPR compliance. If you are an EU resident, please be advised that by using our website or Services, or transacting with us, you accept that GDPR-specific entitlements may not apply to your use of the Platform.
AN IMPORTANT NOTICE FOR CALIFORNIA RESIDENTS
The California Consumer Privacy Act (CCPA) is intended to enhance privacy rights and consumer protection for residents of California, United States. The CCPA applies to a business that collects California residents’ personal data and meets certain thresholds. We do not offer our products or services within California and are not involved in collecting data from California residents or doing business there. As such, we are not required to conform to the CCPA. If you are a California resident, please be advised that by using this website or transacting with us, you accept that CCPA-specific entitlements may not apply to your use of the Platform.
1. Terms Used in This Policy
In this Policy:
“Cookies” mean small files that are placed on your computer, mobile device, or any other device by a website, containing, among other information, the details of your browsing history on that website.
“Personal Data” means any information relating to an identified or identifiable natural person.
“Platform” means the AlgoSpeed website, mobile app, and related services, through which we provide strategy deployment, broker integration, and related features.
“Services” means the algo trading automation, strategy deployment, broker integration, training, and support services offered by AlgoSpeed.
“You”/”User”/”Client” means any individual who accesses or uses the Platform.
2. About the AlgoSpeed Platform
AlgoSpeed is an algorithmic trading technology platform that helps traders automate their strategies with speed, precision, and discipline, across India’s leading brokers. Our services include ready-made and custom strategy deployment, multi-broker connectivity, risk management tools, live order monitoring, and training and support.
3. About This Policy
This Policy describes what information we collect, why we collect it, how we use and share it, how long we retain it, and the choices and rights you have regarding your information when you use the Platform. By using the Platform, you agree to the practices described in this Policy. If you do not agree, please do not use the Platform.
4. Information We Collect
Information you provide directly:
- Contact details — name, mobile number, and email address
- Profile information — trading experience, investment capital range, and current broker
- Communications — messages and support requests sent via WhatsApp, call, email, or the website
- Broker API keys/tokens you choose to connect, required to deploy or monitor strategies
- Payment details entered at checkout, processed by our payment gateway partner
Information collected automatically:
- Device and browser information, and log data such as IP address and pages viewed
- Cookies and similar technologies (see Section 7)
5. How We Use Your Information
- To provide, operate, and improve strategy deployment, broker integration, and support
- To respond to enquiries, bookings, and support requests
- To process payments for memberships or services purchased
- To send service updates, and promotional messages you may opt out of at any time
- To detect, investigate, and prevent fraud or misuse of the Platform
- To comply with applicable legal and regulatory requirements
6. How We Share Information
We do not sell your personal information. We may share it only as needed with:
- Brokers — solely to execute and monitor the strategies you’ve chosen to deploy through their API
- Payment gateway partners (e.g. Razorpay) — to process payments securely
- Service providers — hosting, analytics, and support tools that help operate the Platform
- Authorities — where required by applicable law
7. Cookies
Our website may use cookies or similar technologies to remember your preferences and understand how the Platform is used, so we can improve it. You can control or disable cookies through your browser settings; some parts of the Platform may not function properly if cookies are disabled.
8. Data Security
We use reasonable technical and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials and broker API keys confidential.
9. Your Rights & Choices
- Access — request a copy of the personal information we hold about you
- Correction — ask us to correct inaccurate or incomplete information
- Deletion — request deletion of your personal information, subject to legal record-keeping obligations
- Marketing opt-out — unsubscribe from promotional messages at any time
- Withdraw broker access — disconnect broker API access at any time via your broker’s own platform
10. Grievance Officer & Contact Us
For any privacy-related questions, concerns, or requests, please reach out to us through any of the following channels:
- Email: support.algospeed@gmail.com
- Call: +91 97670 33234
- WhatsApp: +91 91687 37508
- Working Hours: 9:00 am to 6:00 pm (Mon – Sat)
Disclaimer: Investments in the securities market are subject to market risks. AlgoSpeed is a technology platform for algorithmic trading automation and does not provide investment advice, stock recommendations, or assured returns. Please consult a SEBI-registered Investment Adviser or Research Analyst before making any investment decision.
AlgoSpeed
AlgoSpeed is an algorithmic trading technology platform that helps traders automate their strategies with speed, precision, and discipline.
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Contact Us
- Call Us: +91 97670 33234
- Working Hours: 9:00 am to 6:00 pm (Mon – Sat)
- Whatsapp Us: +91 91687 37508
- Email Us: support.algospeed@gmail.com
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